Dear forum members,
I'm the administrator of E-teach forum. First and foremost, I would like to extend our deepest apologies for the technical issues of our forum, which have led to abnormalities with certain user accounts, including the appearance of multiple new accounts and the inability to log in with old accounts. We are fully aware that this has caused considerable inconvenience and trouble, for which we are very sorry.
After an urgent investigation and repair by our development team, we have halted the emergence of new issues. However, for the accounts that have already been affected, manual adjustments are necessary to restore their normal status.
To resolve this matter swiftly, we now need your assistance. Please reply to this post with the following information:
- The name of the abnormal new account and its profile page link;
- The name of your original account that you wish to be restored, along with its profile page link.
For example:
- Abnormal new account: fish-982b96b507, profile page: https://elibrary-forum.sdpsg.101.com/user/fish-982b96b507;
- Original account to be restored: fish-fisher, profile page: https://elibrary-forum.sdpsg.101.com/user/fish-fisher.
We will process these requests as quickly as possible to help everyone return to normal forum usage.
Moreover, we regret to inform you that due to system limitations, it is currently impossible to merge different accounts or transfer the reputation. We understand this may cause some inconvenience, but we ask for your understanding.
We greatly appreciate your patience and understanding during this time. If you have any questions or need further assistance, please feel free to contact us.
Once again, we apologize for the inconvenience caused and thank you all for your understanding and support!
