When encountering a technical problem in E-library, please take a screenshot of the error page with the address bar. Then follow the below steps and provide us with the info:
- Open Chrome browser and open the developer tools of the browser (or press F12).
- Visit the website address with the issue in the address bar, and wait until the page is loaded.
- Click the Export HAR icon in developer tools to export the network request, save it as a file, and send it back to us via email: email@example.com.
We are sorry for any inconvenience that comes, and thanks for your feedback.